Monthly Archives: March 2011

Pushing the boundaries

With the forthcoming 2010 vintage being so exciting, we are keen to inform our customers as quickly and as fully as possible. Amid apocalyptic tales of sports fans running up huge bills emailing pictures back from South Africa during the World Cup I have laid my luddite hat aside and am learning how to blog […]

Rate this:

A good year

t’s now two years since I took joined Lay & Wheeler and, as it coincides with the end of the financial year, a good time to look back at what we have achieved since then and forward to 2011.

The first 12 months were turbulent for all concerned. Having changed a lot over the previous few years, from a traditional wine merchant to a larger wholesaler and wine bar operator (and back again), the internal workings of the business had to be restructured, and the costs brought down to enable us to delivery a good and efficient service to our customers. This meant focusing on what we are good at – selling high quality wines for cellarage and then top-quality customer service for those who trusted us to look after their cellars.

By distilling the business down to its core strengths, and bolstering those areas, we came out of the restructure knowing what we were trying to achieve, and with the team to deliver it. I also stripped out unnecessary charges to customers that simply created a barrier, reducing storage across the board, in particular, to our most loyal customers.

At the start of the next year we hit the ground running. First up was the 2009 Bordeaux en primeur campaign, which created unprecedented demand and brought many new customers to the business, setting the tone for the whole year. It also helped to re-establish our bona fides among suppliers in France, and secure allocations of sought-after wines for the coming years. As well as the buyers, the whole sales team visited Bordeaux during the April tasting season, some for the first time, helping to build a real knowledge-base within the office.

Perhaps more important still, if not in volume terms, was the 2009 Burgundy offer in January this year. Again all the sales staff visited the region where, unlike some Bordeaux properties, they were able to build personal relationships with the top family-run domaines we specialise in. The result – another bumper campaign.

Of course we’ve been lucky to have two vintages of such high quality, but it’s been great to be able to put into practice the improvements we started, and to return the customer-service to its necessary high level. In the last couple of weeks we’ve made all customer reserves available online so you can see much more detail about your cellar at the click of a mouse. We are also strengthening our sales and buying teams, adding new staff who will be joining us from our parent company, Majestic Wine. The graduate training scheme there has an enviable reputation within the trade, and it’s actually quite thrilling to be able to promote such highly-qualified and high quality young people.

So, we have lots of new customers and lots to look forward to. Coming up soon is the 2010 Bordeaux campaign; having declared 2009 to be one of the top years ever (and it is!) the 2010 may even surpass it, albeit with wines of a different style. We’re off to Bordeaux next week and will let you know. Make sure you sign up for our regular updates on the blog and even Twitter.

t’s now two years since I took joined Lay & Wheeler and, as it coincides with the end of the financial year, a good time to look back at what we have achieved since then and forward to 2011.

The first 12 months were turbulent for all concerned. Having changed a lot over the previous few years, from a traditional wine merchant to a larger wholesaler and wine bar operator (and back again), the internal workings of the business had to be restructured, and the costs brought down to enable us to delivery a good and efficient service to our customers. This meant focusing on what we are good at – selling high quality wines for cellarage and then top-quality customer service for those who trusted us to look after their cellars.

By distilling the business down to its core strengths, and bolstering those areas, we came out of the restructure knowing what we were trying to achieve, and with the team to deliver it. I also stripped out unnecessary charges to customers that simply created a barrier, reducing storage across the board, in particular, to our most loyal customers.

At the start of the next year we hit the ground running. First up was the 2009 Bordeaux en primeur campaign, which created unprecedented demand and brought many new customers to the business, setting the tone for the whole year. It also helped to re-establish our bona fides among suppliers in France, and secure allocations of sought-after wines for the coming years. As well as the buyers, the whole sales team visited Bordeaux during the April tasting season, some for the first time, helping to build a real knowledge-base within the office.

Perhaps more important still, if not in volume terms, was the 2009 Burgundy offer in January this year. Again all the sales staff visited the region where, unlike some Bordeaux properties, they were able to build personal relationships with the top family-run domaines we specialise in. The result – another bumper campaign.

Of course we’ve been lucky to have two vintages of such high quality, but it’s been great to be able to put into practice the improvements we started, and to return the customer-service to its necessary high level. In the last couple of weeks we’ve made all customer reserves available online so you can see much more detail about your cellar at the click of a mouse. We are also strengthening our sales and buying teams, adding new staff who will be joining us from our parent company, Majestic Wine. The graduate training scheme there has an enviable reputation within the trade, and it’s actually quite thrilling to be able to promote such highly-qualified and high quality young people.

So, we have lots of new customers and lots to look forward to. Coming up soon is the 2010 Bordeaux campaign; having declared 2009 to be one of the top years ever (and it is!) the 2010 may even surpass it, albeit with wines of a different style. We’re off to Bordeaux next week and will let you know. Make sure you sign up for our regular updates on the blog and even Twitter.

The first 12 months were turbulent for all concerned. Having changed a lot over the previous few years, from a traditional wine merchant to a larger wholesaler and wine bar operator (and back again), the internal workings of the business had to be restructured, and the costs brought down to enable us to delivery a good and efficient service to our customers. This meant focusing on what we are good at – selling high quality wines for cellarage and then top-quality customer service for those who trusted us to look after their cellars.

By distilling the business down to its core strengths, and bolstering those areas, we came out of the restructure knowing what we were trying to achieve, and with the team to deliver it. I also stripped out unnecessary charges to customers that simply created a barrier, reducing storage across the board, in particular, to our most loyal customers.

At the start of the next year we hit the ground running. First up was the 2009 Bordeaux en primeur campaign, which created unprecedented demand and brought many new customers to the business, setting the tone for the whole year. It also helped to re-establish our bona fides among suppliers in France, and secure allocations of sought-after wines for the coming years. As well as the buyers, the whole sales team visited Bordeaux during the April tasting season, some for the first time, helping to build a real knowledge-base within the office.

Perhaps more important still, if not in volume terms, was the 2009 Burgundy offer in January this year. Again all the sales staff visited the region where, unlike some Bordeaux properties, they were able to build personal relationships with the top family-run domaines we specialise in. The result – another bumper campaign.

Of course we’ve been lucky to have two vintages of such high quality, but it’s been great to be able to put into practice the improvements we started, and to return the customer-service to its necessary high level. In the last couple of weeks we’ve made all customer reserves available online so you can see much more detail about your cellar at the click of a mouse. We are also strengthening our sales and buying teams, adding new staff who will be joining us from our parent company, Majestic Wine. The graduate training scheme there has an enviable reputation within the trade, and it’s actually quite thrilling to be able to promote such highly-qualified and high quality young people.

So, we have lots of new customers and lots to look forward to. Coming up soon is the 2010 Bordeaux campaign; having declared 2009 to be one of the top years ever (and it is!) the 2010 may even surpass it, albeit with wines of a different style. We’re off to Bordeaux next week and will let you know. Make sure you sign up for our regular updates on the blog and even Twitter.

It’s now two years since I took joined Lay & Wheeler and, as it coincides with the end of the financial year, a good time to look back at what we have achieved since then and forward to 2011.

The first 12 months were turbulent for all concerned. Having changed a lot over the previous few years, from a traditional wine merchant to a larger wholesaler and wine bar operator (and back again), the internal workings of the business had to be restructured, and the costs brought down to enable us to delivery a good and efficient service to our customers. This meant focusing on what we are good at – selling high quality wines for cellarage and then top-quality customer service for those who trusted us to look after their cellars.

By distilling the business down to its core strengths, and bolstering those areas, we came out of the restructure knowing what we were trying to achieve, and with the team to deliver it. I also stripped out unnecessary charges to customers that simply created a barrier, reducing storage across the board, in particular, to our most loyal customers.

At the start of the next year we hit the ground running. First up was the 2009 Bordeaux en primeur campaign, which created unprecedented demand and brought many new customers to the business, setting the tone for the whole year. It also helped to re-establish our bona fides among suppliers in France, and secure allocations of sought-after wines for the coming years. As well as the buyers, the whole sales team visited Bordeaux during the April tasting season, some for the first time, helping to build a real knowledge-base within the office.

Perhaps more important still, if not in volume terms, was the 2009 Burgundy offer in January this year. Again all the sales staff visited the region where, unlike some Bordeaux properties, they were able to build personal relationships with the top family-run domaines we specialise in. The result – another bumper campaign.

Of course we’ve been lucky to have two vintages of such high quality, but it’s been great to be able to put into practice the improvements we started, and to return the customer-service to its necessary high level. In the last couple of weeks we’ve made all customer reserves available online so you can see much more detail about your cellar at the click of a mouse. We are also strengthening our sales and buying teams, adding new staff who will be joining us from our parent company, Majestic Wine. The graduate training scheme there has an enviable reputation within the trade, and it’s actually quite thrilling to be able to promote such highly-qualified and high quality young people.

So, we have lots of new customers and lots to look forward to. Coming up soon is the 2010 Bordeaux campaign; having declared 2009 to be one of the top years ever (and it is!) the 2010 may even surpass it, albeit with wines of a different style. We’re off to Bordeaux next week and will let you know. Make sure you sign up for our regular updates on the blog and even Twitter.

t’s now two years since I took joined Lay & Wheeler and, as it coincides with the end of the financial year, a good time to look back at what we have achieved since then and forward to 2011.

The first 12 months were turbulent for all concerned. Having changed a lot over the previous few years, from a traditional wine merchant to a larger wholesaler and wine bar operator (and back again), the internal workings of the business had to be restructured, and the costs brought down to enable us to delivery a good and efficient service to our customers. This meant focusing on what we are good at – selling high quality wines for cellarage and then top-quality customer service for those who trusted us to look after their cellars.

By distilling the business down to its core strengths, and bolstering those areas, we came out of the restructure knowing what we were trying to achieve, and with the team to deliver it. I also stripped out unnecessary charges to customers that simply created a barrier, reducing storage across the board, in particular, to our most loyal customers.

At the start of the next year we hit the ground running. First up was the 2009 Bordeaux en primeur campaign, which created unprecedented demand and brought many new customers to the business, setting the tone for the whole year. It also helped to re-establish our bona fides among suppliers in France, and secure allocations of sought-after wines for the coming years. As well as the buyers, the whole sales team visited Bordeaux during the April tasting season, some for the first time, helping to build a real knowledge-base within the office.

Perhaps more important still, if not in volume terms, was the 2009 Burgundy offer in January this year. Again all the sales staff visited the region where, unlike some Bordeaux properties, they were able to build personal relationships with the top family-run domaines we specialise in. The result – another bumper campaign.

Of course we’ve been lucky to have two vintages of such high quality, but it’s been great to be able to put into practice the improvements we started, and to return the customer-service to its necessary high level. In the last couple of weeks we’ve made all customer reserves available online so you can see much more detail about your cellar at the click of a mouse. We are also strengthening our sales and buying teams, adding new staff who will be joining us from our parent company, Majestic Wine. The graduate training scheme there has an enviable reputation within the trade, and it’s actually quite thrilling to be able to promote such highly-qualified and high quality young people.

So, we have lots of new customers and lots to look forward to. Coming up soon is the 2010 Bordeaux campaign; having declared 2009 to be one of the top years ever (and it is!) the 2010 may even surpass it, albeit with wines of a different style. We’re off to Bordeaux next week and will let you know. Make sure you sign up for our regular updates on the blog and even Twitter.

Rate this:

Bordeaux 2010 – just around the corner

During the first week of April,  we will be travelling to Bordeaux to assess the 2010 vintage and will be publishing our vintage reports and tasting notes thereafter. In the meantime,  we are all very intrigued by news coming out of Bordeaux currently that seems to indicate that the vintage is excellent again. James Suckling […]

Rate this:

2006 Piemonte – A modern classic

Our 2006 Piemonte offer is now online, offering the finest Barolo and Barbaresco from some of the region’s greatest producers. We are also pleased to be able to offer a first-view of the 2007 vintage from greats such as Boglietti and Piero Busso. 2006 is a vintage with a growing reputation. The wines seem to […]

Rate this:

Rhône 2009: Now Online

In many ways the Rhône campaign is the most exciting of the year. Not only can we introduce customers to fantastic wines they might not have considered before, but the quality to price ratio is exceptional. Whether the generous complexity of Châteauneuf-du-Pape or the savoury, more-focused character of the Syrah from the northern half of the […]

Rate this: